Personal Information You Provide
In general, you can visit our Site without providing any personal information. However, in order to
use certain features of our Site, you will need to provide personal information. We may also collect
personal information when you contact us by telephone phone, mail or email.
The personal information we collect includes:
Name, address, e-mail address, phone number, and other contact information. We may collect
some or all of this information when you create an account on our Site, check out as a guest
on our Site, register for one of our programs, make a purchase, register a product with us,
or contact us with questions or inquiries.
Product, support and warranty information. This includes the products that you have purchased
and/or registered with us as well as information you may provide when you contact us for
support or in connection with your warranty.
Payment information, such as credit card details, that we require in order to process your
Information Collected by Automated Means
Various technologies are used on our websites to make them more user-friendly and effective. The data
collected by such automated means generally does not contain personal details about the user, but
may include information such as pages accessed, number of visitors to the site and IP addresses.
Examples of such technologies are cookies, web analytics and social media widgets, described below.
Cookies & Web Analytics
In order to improve our Site, we may use "cookies" or other tools to track your visit. A cookie is a
small amount of data that is transferred to your browser by a web server and can only be read by the
server that gave the cookie to you. One of the primary purposes of cookies is to help the website
recognize you, including by recalling your specific information and settings, to deliver relevant
content and to help ease website navigation.
preferred language) and serve you content (such as advertisements, promotions, products or key
messages) that we believe are relevant to you and your interests, based on your visits to our Site
collect information about your use of the Site and enable us to improve the way it works. We do not
tracking utility companies and service providers.
You may be able to set your browser to decline cookies or notify you before a cookie is set.
However, if you decline cookies, you may not be able to use some of the features of the
In addition to cookies, the Site automatically logs the IP/Internet address of your computer, your
browser version, referring URLs and general web visitor information used by our web platform and
traffic reporting tools. If you are logged in to your account when you visit the Site, this web
analytic information may be linked to your personal information, and your navigation around the Site
may be tracked. We use this information to understand how the Site is being used so that we can
improve the Site and offer appropriate products and services to our customers.
Social Media Widgets
Our Site may include Social Media Widgets, such as the "Share this" button or interactive
mini-programs that run on our Site. These Widgets may collect your IP address, which page you are
visiting on our Site, and may set a cookie to enable the Widget to function properly. Social Media
Widgets are either hosted by a third party or hosted directly on our Site. It is your choice to use
these Social Media Widgets, and your interaction with these Widgets is governed by the privacy
policy of the company providing the widget.
When you use a product that is connected to the Internet, we collect information about the product
including model name and version of the product and browser, browser settings, language and version
of the firmware, product usage information (for example, print volumes and which apps are used),
serial number and IP address of the product, access logs of Brother websites and apps and anonymous
log data ("Device Data"). We use Device Data, and may share Device Data with our parent company
Brother International Limited ("BIL"), for the purposes of analyzing general product usage,
improving products, developing new products and functions, and enhancing user experiences. We and
our affiliates may also use Device Data in combination with cookies and similar technologies to
serve you with content and advertising that we believe may be of interest to you. Our collection of
Device Data is enabled by the software embedded in our products. You may opt-out of the collection
of Device Data by following the instructions in the End User License Agreement for the software.