With all the changes due to the the COVID-19 pandemic we are seeing more E-mails and chats than usual. As a result you might notice a longer wait time for us to answer your chat. We have also been advised by our shipping partners that deliveries may be delayed. To learn more about how we are addressing the situation click here .
Need support? Enter your model number or find your product in the drop-down box below. After that, you’ll see there are 3 ways we can support you with your request:
• Self-service portal – 90% of customers find answers to their questions right away with our FAQs, downloads, drivers, manuals, warranty info and more.
• Live chat – when you need to connect with a real live person, our agents are here to help during our business hours.
• Email – perfect for non-urgent requests, just fill out an "Ask a Question" form and we’ll reply by email within 24 business hours.
At Brother Canada, we're at your side even after you've made your purchase. Take a few seconds to register your machine and you'll get access to our Customer Portal, where you can manage your Brother account and warranty, see your past inquiries, check out our FAQs, and more.Register My Product
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Enjoy the convenience of using apps to print from and scan to
smartphones and tablets when you install a compatible Brother device in your home office,
workgroup or business.Connect